ITSC 2339 - Personal Computer Help Desk

Institution:

Wharton County Junior College

Subject:

Description:

Diagnosis and solution of user hardware and software related problems with on-thejob projects. Topics include establishing rapport with users in problem-solving situations; analyzing user problems and leading them through solutions; maintaining problem logs; managing projects; and formulating problem-solving methodologies. Prerequisites: ITSC 1305 and completion of 15 computer credit hours in the certificate. [Offered Spring semester] Type: Tech ( Capstone Course)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wcjc.edu

Phone Number:

(979) 532-4560

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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