MGMT 342 - Total Quality Management

Institution:

Abilene Christian University

Subject:

Description:

fall. An introduction to quality systems and quality management through a survey of the various philosophies, principles, techniques and procedures used by businesses, industries, and other organizations to assure customer satisfaction of products, processes, and/or services. Presents the managerial concepts and quantitative tools necessary for the effective management of quality in a manufacturing or service business. Prerequisite: IS 322 and MGMT 331 with a grade of "C" or higher.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.acu.edu

Phone Number:

(325) 674-2000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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