HSP 140 - Hospitality Guest Services

Institution:

Champlain College

Subject:

Description:

Credits: 4 Prerequisite(s): None Currently offered: Spring 2008: Day/Evening (3) Fall 2008: Day/Evening (3) Description: Provides a basic knowledge and understanding of a variety of guest service positions in the hotel and restaurant industry. Students learn the specific job duties, procedures, attitudes and guest contact skills needed for each position, to ensure an excellent service experience. Topics include dining room service, bar procedures, hotel reservations and front desk, housekeeping and a variety of general guest relations issues.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.champlain.edu

Phone Number:

(802) 860-2700

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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