PRDM 125 - Introduction to Total Quality Management Sem I II

Institution:

Vincennes University

Subject:

Description:

This course provides an introduction to Total Quality Management through a review of its history and concepts. Students will become familiar with the key concepts of TQM including customer satisfaction, quality process orientation, empowerment, team-building and continuous improvement. Offered primarily through Continuing Studies. 1 lecture hour.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

vinu.edu/

Phone Number:

(812) 888-8888

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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