HOTL 241 - Hospitality Customer Services Sem II

Institution:

Vincennes University

Subject:

Description:

Corequisites: HOTL 240 and HOTL 242. This course is designed to help students understand the importance of the interaction between hospitality employees and guests. Quality service standards, service audit systems, and customer/ employee feedback systems will be discussed. 1 lecture hour.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

vinu.edu/

Phone Number:

(812) 888-8888

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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