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Institution:
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Bentley University
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Subject:
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Description:
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In the workplace, schools, and social settings, people from increasingly different backgrounds find themselves in teams of groups, expected to work together productively to achieve common goals. However, it is very often the case that each person on a team may have a different set of expectations, values, and preferred ways for achieving those goals. When these issues are not addressed by teams, conflict, withdrawal and dissatisfaction can result. Not only are tasks not accomplished. Feeling alienated by or from the group may undermine future efforts at working together as well. This class explores the dynamics of small group communication, to identify barriers and develop corrective techniques to address communication conflicts in small groups arising from participant diversity.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(800) 523-2354
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Regional Accreditation:
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New England Association of Schools and Colleges
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Calendar System:
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Semester
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