MGT 330 - Managing for Excellence

Institution:

Hilbert College

Subject:

Description:

An increasing emphasis on quality demands knowledge of quality concepts and the ability to apply the quality tools. This course examines the role of quality in achieving performance excellence and introduces the statistical tools used to measure quality. The course utilizes frameworks such as the Balanced Scorecard and the Malcolm Baldrige National Quality Criteria to analyze quality initiatives.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.hilbert.edu

Phone Number:

(716) 649-7900

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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