CSC 2330 - Apps/Trblshtng/Comp/User Sp

Institution:

Jamestown Community College

Subject:

Computer Science

Description:

This course is designed to provide Information Technology majors and other computer related majors, with communications skills and technical skills necessary for troubleshooting and user support. Topics include: problem solving methodologies, operating systems (installation, customization, compatibility and troubleshooting), help desk operation, service request tracking and analysis, hardware and software needs assessment, training and instructional methodology and application troubleshooting. Prerequisites: CSC 1560 and CSC 1580. Campus and term: J occasionally; C occasionally; Online occasionally

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunyjcc.edu

Phone Number:

(716) 338-1000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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