IFT 210 - Help Desk Customer Service

Institution:

Reading Area Community College

Subject:

Information Technology

Description:

This course provides students with the skills needed to support computer users within the organization. Students will learn to identify the appropriate tools, technologies, and processes to assess and meet computer user needs. Students will also address many different aspects of the career field of computer user support.

Credits:

3.00

Credit Hours:

Prerequisites:

IFT 110

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

A Grade of D or Higher is Required for all Listed Prerequisite Courses.

Additional Information:

Historical Version(s):

Institution Website:

www.racc.edu

Phone Number:

(610) 372-4721

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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